National American University 

Zoom Recording Information

Synchronous Learning

Synchronous Learning Zoom sessions are recorded to the cloud and maintained as Cloud Recordings for 120 days. Recordings with special content which should be preserved and made available after that time should follow the steps below for Webinars & General Meetings so that we may host these recordings on our media server long-term.

Webinars & General Meetings

Webinar and General Meeting recordings will be archived and served from National American University media server. Record these as a Cloud Recording and open a ticket afterwards as described below. Your recording will be archived and made available for sharing via URL within approximately one business day.

Open a Ticket Using "Zoom" as the reason, ____ as the 2nd level reason and ____ as the third level reason. Please include the date/time and user the meeting was recorded by.

To request a Zoom account, please Open a Ticket using Reason: Zoom and 2nd Level Reason: License Request. Your account will be set up and a notification sent to your e-mail.